BNP Paribas Fortis launches Comfort Pack and Premium Pack
As of 1 January 2015 BNP Paribas Fortis current accounts will be taking on a new look. The new offering is designed to provide simpler, more straightforward products which meet the evolving needs of the Bank’s customers and intend to simplify their lives. The technology (r)evolution, lifestyle adjustments or a new family situation all affect consumer behaviour and so the needs of our clients are changing all the time. With this in mind, BNP Paribas Fortis has developed a range of current accounts to meet their various requirements.
From the new year, customers will be able to combine up to three current accounts in a single package, together with a credit card and/or prepaid card. Meanwhile, monthly charges will remain unchanged or may even fall. Moreover, BNP Paribas Fortis intends to reward customer loyalty: a new bonus programme will enable clients to recoup up to twelve monthly charges every year, which means they will essentially be able to bank free of charge.
New-look packages
The new Comfort Pack and Premium Pack are the successors to the current benefit packages Easy Pack and Service Pack. They are designed to place the emphasis on simplicity for the customer. Here is a short summary of the most significant changes:
- From now on the ‘multi’ charge for two account holders will be the same as the existing ‘single’ charge.
- Up to three accounts, together with one bank card per account holder, may be combined in a single package. This will be extremely convenient if for instance a customer would like to have a personal current account alongside a joint account with his/her partner. The previous approach was that the customer could choose one package per account. From now on, a single comprehensive package will exist, an arrangement which will be distinctly advantageous for the customer.
- A credit card and/or prepaid card will be included in the monthly charge.
- The additional benefits of the Premium Pack, which is an ‘all inclusive formula’, include inter alia card replacement, card-reader replacement, on-paper bank transfers and withdrawals at the counter.
- An extended bonus system will be available to our loyal customers, enabling them to recover up to six monthly charges on the Comfort Pack or twelve monthly charges on the Premium Pack.
We will be informing our customers about these new offerings in the next few weeks. Clients’ current account arrangements will be switched over as from 1 January to the package or current account which suits them best.
In addition to the Comfort Pack and the Premium Pack, there also exist two free-of-charge account formulae, namely the Welcome Pack (the new name for Mine Pack as of 1 January 2015) for young people up to 18 years of age, and Hello4You, available to the 18 - 28 age group. Customers also have the option of retaining a standard current account with per-transaction charging.
For a full overview of each payment package, see the attached flyers.
