The BNP Paribas Group launches Hello bank!, the first 100% digital, mobile bank in Europe

Hello bank! is a new approach to banking, designed to meet the needs of European clients for a FAST, EASY, ALWAYS-ON mobile and internet banking service. ​ Launching today in Belgium and Germany followed shortly by France and Italy, Hello bank! aims to attract 1.4 million clients within five years.
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HELLO BANK! NEW BRAND, NEW FRONTIERS
​ Hello bank! is fully geared to the new social habits that are now transforming people’s relationships with their bank. “Hello bank! offers a fresh approach to banking aimed at all those who live the mobile experience. We’re set to launch in four major European markets – first in Belgium and Germany, then in France and Italy,“ explained François Villeroy de Galhau, BNP Paribas Group COO.

HELLO BANK! THE FIRST MOBILE BANK IN BELGIUM
​ By the end of 2013, 52% of all Belgians will be using a smartphone, and two households in every three will own a tablet computer. ​ “Our customers are looking for more convenience, speed and simplicity in every walk of life. ​ We want to align our service offering with this in-depth change. ​ Hello bank! is a new, mobile, bank which has been developed to meet those expectations,” says Peter Vandekerckhove, a member of BNP Paribas Fortis’ Management Committee, in charge of Retail & Private Banking Belgium.
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​HELLO BANK! A NEW BRAND, BASED ON FOUR KEY VALUES:

... SIMPLE: HELLO BANK! MAKES LIFE EASIER
​ A refreshingly new banking experience, easy and straightforward, a native mobile bank designed to be as clear and intuitive as the very best of today’s digital apps. Using his/her ​ mobile or tablet (iOS or Android) the customer is able to manage his/her daily banking services whenever and wherever he likes, either directly via the app, or in interaction with the Hello Team. ​ Hello bank! also offer an on-line sign-up service, which means anyone can become a Hello bank! customer easily, hence, join the new digital world.

... SMART: HELLO BANK! OFFERS YOU A MENU OF CHOICES
​ Anyone can take advantage of both a free package (including a current account and a debit card) and a 0.25% interest rate on his/her current account. ​ The package also includes savings accounts and a virtual, prepaid card, a new product. ​ The range of options will be updated at regular intervals based on customer feedback – bearing in mind that customers will be able to rely on on-line experts.

... HUMAN: HELLO BANK! IS THERE TO HELP YOU
​ A team will be available for customers in each country during extended hours 6 days a week to provide assistance with practical questions relating to bank account or advice on more complex subjects. With an interactive approach underpinned by email, tweet and voice phone, the Hello Team is there to answer all your questions.

... SAFE: HELLO BANK! IS A NEW GENERATION ONLINE BANK THAT IS BUILT TO LAST
​ A transparent bank using technology that guarantees security and ensures high-level performance – a bank that you can rely on. In Germany, Hello bank! is able to call on the knowhow and experience of Cortal Consors, a recognised online broker. In Belgium, and subsequently in France and Italy, clients of this new brand will be able to rely on the financial strength and long-standing experience of the BNP Paribas Group.

LAUNCH TIMETABLE
​ 16 MAY: Hello bank! launch in Belgium and Germany.
​ 17 JUNE: Hello bank! launch in France.
​ OCTOBER: Hello bank! launch in Italy.
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​Press contact:
​ E-mail: press.be@hellobank.com
​ Phone:
​ Hilde Junius – 02 565 47 37
​ Valéry Halloy – 02 565 46 50

Hello bank! – Mobile, just like you ​ ​ ​ ​ ​ ​ www.hellobank.be